Sunday, 16 July 2023

Handling a difficult audience - tip #2

 


Being a speaker, presenter or member of a panel can be challenging, especially when you have a hostile or hungry audience. Being able to handle tough questions is a crucial skill. The tip for today: Take the offense initiative. Ask you audience questions. If you are facing an angry union demanding a pay rise, question them whether the employee performance has improved. If you are facing students demanding better facilities, question why existing ones are not being utilised. Expectations go both ways.

No comments:

Post a Comment

Why many companies fail at defining their core values

  Imagine those core value posters, with keywords like Integrity, Respect, and Customer First. Not that they are wrong, but when core values...