Being a speaker, presenter or member of a panel can be challenging, especially when you have a hostile or hungry audience. Being able to handle tough questions is a crucial skill. The tip for today:
Admit your shortcomings.
If your audience questions an area which you have performed below target, instead of being defensive and listing down the reasons (which will only sound like excuses), boldly admit that you have made a mistake or you did not manage to achieve what you had set out to do. By accepting the attack, you neutralise it. Since you have agreed to the statement, any further pressing from the person asking will only sound like whining. Admit the mistake or shortfall, and state what you will do to remedy the situation. Ask for support. This way, the conversation takes a positive turn and becomes a collaboration instead of a blaming exercise.
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