Sunday 30 July 2023

Can AI do comedy?

 

AI is changing many of our jobs. The pessimists see it as destroying jobs. The optimists see it as increasing productivity and allowing us to shift our energy to even higher value work. We need to understand what AI can and cannot do (yet), and adapt to it. I recently asked ChatGPT whether George Michael (from Wham) had passed away. I vaguely remembered the news but wanted to double check. You see, Google is no longer my default when I want to search the internet. This below was what ChatGPT told me. I don't think it was intentionally trying to be funny. So AI probably can't do comedy. Yet.

"As of my last update in September 2021, George Michael had passed away. He died on December 25, 2016, at the age of 53. Please note that my information might be outdated, so I recommend checking more recent sources to confirm the current status."

Sunday 23 July 2023

Handling a difficult audience - tip #3


Being a speaker, presenter or member of a panel can be challenging, especially when you have a hostile or hungry audience. Being able to handle tough questions is a crucial skill. The tip for today: 

Prepare numbers and anecdotes

A hostile audience likely brings preconceived notions to the room. Ready vivid stories which are counter examples. Share statistics which are counter examples. Stories address the emotional aspect. Numbers address the logical aspect. 

If an audience of angry sales agents complains about how unusable the new system is, show them how one agent has successfully adapted to the new system and new processes, and utilised it to better serve customers and close more deals. 

Address both heart and brain. 

Sunday 16 July 2023

Handling a difficult audience - tip #2

 


Being a speaker, presenter or member of a panel can be challenging, especially when you have a hostile or hungry audience. Being able to handle tough questions is a crucial skill. The tip for today: Take the offense initiative. Ask you audience questions. If you are facing an angry union demanding a pay rise, question them whether the employee performance has improved. If you are facing students demanding better facilities, question why existing ones are not being utilised. Expectations go both ways.

Monday 10 July 2023

Handling a difficult audience - tip #1

 


Being a speaker, presenter or member of a panel can be challenging, especially when you have a hostile or hungry audience. Being able to handle tough questions is a crucial skill. The tip for today: 

Admit your shortcomings. 

If your audience questions an area which you have performed below target, instead of being defensive and listing down the reasons (which will only sound like excuses), boldly admit that you have made a mistake or you did not manage to achieve what you had set out to do. By accepting the attack, you neutralise it. Since you have agreed to the statement, any further pressing from the person asking will only sound like whining. Admit the mistake or shortfall, and state what you will do to remedy the situation. Ask for support. This way, the conversation takes a positive turn and becomes a collaboration instead of a blaming exercise. 

Sunday 2 July 2023

Do you hustle?

"Hustle" as in to work hard towards a goal, using whatever means necessary. The ends justify the means. Let's take an example. AI and ChatGPT is the hot topic now. Many businesses proudly exclaim their products are AI-based, or they launch such products. Do you consider this cleverly leveraging market trends, or do you consider this not quite honest? One school of thought is for a business to survive and thrive, we must be creative, use all means necessary (as long as not outright illegal) and we cannot be choosy and shirk away from what we are uncomfortable with. Another school of thought is a business must set a clear vision, mission, identity and guideline on how it operates, and stick to them throughout all ups and downs. What is your take about hustling? 

Do you feel uncomfortable doing business networking?

  I used to feel uncomfortable with the idea of business networking, because I felt I was meeting people with a selfish motive. I was greeti...