Sunday, 6 November 2022

Develop people by confirming, not by correcting


It is easy to see mistakes our people make, point them out, and tell our people not to repeat the same mistakes. What we often neglect are the times they do things right. We forget to praise the right behaviours. When we don't reinforce the right behaviours and actions, these are missed opportunities. Developing people only by correcting creates timid employees who only want to avoid making mistakes. Develop people by confirming. You build their confidence. You constantly remind them what are the right things they should keep doing.

This and other tips in my book Every Employee an Entrepreneur:

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