The weather is clear. There has been rain the previous night but the track is not too muddy. The morning air is fresh. The trail is not crowded. I feel energised and content at the same time as I hike the familiar path. I have the hiking app turned on. I feel confident I am making good time and will likely beat my record. It feels as if the stars are aligned. Then I make a jump too hurriedly. When I land, my foot rolls to one side, twisting my ankle. I have to stop to examine my ankle. It is hurting, but not too badly. I need to walk slowly now and make sure I don't worsen the injury. So much for breaking my record.
In business, we have to stay alert and humble even when things seem to be going swimmingly. When we are complacent, when we have more money than we know what to do with, when we get more business than we can handle, we forget to take care of the details, of our people, or of our loyal customers, to our own peril. Never take today's success for granted. Prepare for tomorrow's challenges.
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