Many small and easy things we do every day convey our professionalism and build trust in people who do business with us. I'm sometimes shocked how some people, even from large reputable organisations, make mistakes with very basic etiquette. Being late for meetings. Forgetting meetings. Not responding to messages / emails. Not following up on something promised. Not doing the required preparation before attending a meeting. None of these are difficult to do. Yet people still lapse. All these erode others' confidence and trust in you. If you can't even get the small things done properly, how can I entrust bigger things to you?
小事做不了，大事做不好
We must always hold ourselves to high standards.
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