Sometimes we forget that our employees, our vendors, our customers are just human. We see employees as uncaring, lazy bums. We see vendors as vampires eyeing our money. We see customers as demanding and complaining Karens. We see bosses as cold-hearted and stingy slave drivers. A little empathy can go a long way in understanding others and working with them to achieve shared goals.
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Leading international teams
I was engaged by a French and Indochinese dermatological company to conduct a business simulation activity as part of their top management r...
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I conduct training on leadership. I teach others about management and organisation culture. I meet all sorts of organisations, with differen...
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Know your counterpart's intention. Is he here to take, or is he here to truly negotiate a give-and-take? Everyone wants a positive ou...
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Look beyond what you are negotiating. If both parties fixate on the price, and neither are willing to concede, the negotiation goes nowhe...

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