Sometimes we forget that our employees, our vendors, our customers are just human. We see employees as uncaring, lazy bums. We see vendors as vampires eyeing our money. We see customers as demanding and complaining Karens. We see bosses as cold-hearted and stingy slave drivers. A little empathy can go a long way in understanding others and working with them to achieve shared goals.
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Master negotiator tip #8
In cross-cultural negotiations, focus on the person, not the culture. When we need to negotiate with a person from a different country, o...
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Know your counterpart's intention. Is he here to take, or is he here to truly negotiate a give-and-take? Everyone wants a positive ou...
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Read the materials beforehand. For complex issues, handouts should be distributed beforehand, and everyone is responsible to read them bef...
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I came across this "motivational video" recently and had a good laugh. We are often flooded with motivational quotes on social m...

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