Ask open questions.
Don't be fixated on the parts you get stuck on, else you cannot move forward. Ask open questions so that you can discover more about what is important to your counterpart. Open questions invite your counterpart to share information and views which you otherwise might not know. From there maybe there is something else you can offer. An HR Manager looking to retain talent may ask, "What would it take for you to reconsider staying with us?"
Don't ask "why" questions, because they are often interpreted as challenges or judgement. Ask "what" and "how" questions. "How can I structure this deal so that it makes more sense to you?"
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