对方听不进的话，何必说
对方想要听的话，何妨说
对方须要听的话，小心说，用心说
If it's something the person won't listen to, why say it? If it's something the person wants to hear, why not say it? If it's something the person needs to hear, say it tactfully and kindly.
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How do I motivate my employees? #5
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Know your counterpart's intention. Is he here to take, or is he here to truly negotiate a give-and-take? Everyone wants a positive ou... -
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