对方听不进的话,何必说
对方想要听的话,何妨说
对方须要听的话,小心说,用心说
If it's something the person won't listen to, why say it? If it's something the person wants to hear, why not say it? If it's something the person needs to hear, say it tactfully and kindly.
I learned this concept from one of my students. I was conducting a training session about motivating employees when I posed this question ...
No comments:
Post a Comment