Sunday, 17 October 2021

A good business vs a great one

 

The difference between a good business and a great one? 

Answer: After sales service. 

After you make the sale, if you no longer happily service your customers because you can't profit from them anymore, you may lose these customers forever. It shows you only care about your profit, and not about helping others solve their problems. Your customers will lose trust in you and will not introduce their friends to you. 

Do great after sales service. Your happy customers are your best sales team. 

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