A friend called me for a favour. It was something I could do and I agreed to help. He then sheepishly told me he needed it in about 2 hours. I needed to make preparations, and it meant I had to immediately drop whatever I was doing to get it done in time for him. I simply said leave it to me.
I didn't complain about the tight timeline. I didn't put my friend on a guilt trip, hoping I could get a big return favour in future. I didn't try to make it sound like a difficult task, so that my friend would appreciate more the help I was giving. I just got it done, and I did the best job I could, so that he achieved the results he needed.
This is Rule#13 from Richard Templar's book The Rules of Work. Be cool. Be relaxed. Be good at what you do. You'll have to work hard to be good, but never reveal how hard you work. Don't complain about how tough your job is. Just get it done and show people the results. And smile.
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