Monday, 11 January 2021

How to instil ownership in your staff? - the grandma story


 How to instil ownership in your staff? - the grandma story

There was this grandma with a medical condition who needed to take medication every day after dinner. Her family kept reminding her and nagging her, and tried various techniques, but she still often forgot. They consulted different doctors. Eventually they found a doctor who solved the problem with a very unexpected solution. The doctor simply asked the grandma, "What time do you prefer to take your medication?". 

"I think it's easier for me to take it in the morning." 

"That's fine, take it in the morning then. " 

By giving her the choice, and letting her use her own way, the doctor had given her the ownership. He had empowered her. She made the decision, and felt responsible for following through with her decision. She was not being nagged or instructed. She wanted to do it. She herself decided so. 

A motivated employee is one who has decided this is what he wants to do, not because you instructed him to do it.

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