All of us experience this. An employee who simply doesn't get the job done. You give him the time and resources he needs. What you ask of him is not complicated. Yet he makes mistakes which are so fundamental that it makes you wonder whether he is qualified for his position in the first place. It is frustrating.
The first thing you need to ask is this - are you making it worse?
Time and again, I observe leaders who worsen the performance of their staff. Yes, often these employees are indeed not performing up to par, and it is understandable that we feel frustrated. However, when we only show impatience and distrust, and we mercilessly criticise every mistake, it doesn't help the situation. It only helps us vent. There are more practical steps we can take. The first thing we need to have awareness of is whether we are making things worse. If our employees constantly work in fear, their performance will likely worsen, not improve.
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